• If the Client decides to cancel the tour for any reason whatsoever then the client shall give a written application to the Company within specified time limit along with original receipt issued by the Company.
• Such cancellation will attract cancellation charges as per cancellation policy.
• Cancellation charges will be calculated on gross tour cost and the cancellation charges shall depend on date of departure and date of cancellation.
• Any refund payable to the Guest will be paid after the Company receives refund from the respective authorities/vendors/hotels.
• All refunds are processed by the method of payment used in the initial transaction, except in the case of cash payment where the refunds are processed through cheque.
• The refund is initiated from our end within 2 weeks of working days after receiving the cancellation request.
• Convenience Fee charged during any transaction would be NON-REFUNDABLE.